Troubleshooting your network

Solve technical issues, painlessly and accurately

Fast debugging of tricky network issues needs a toolset that provides rapid insights across several network data sources and events. Slow or inaccurate analysis leads to more unhappy customers and revenue that is lost forever. SwissQual provides three solutions that help make the process of troubleshooting painless and effective.

Diversity Optimizer

In addition to being a reliable solution for performance optimization, Diversity Optimizer also serves as a troubleshooting investigation system.

Because Optimizer was designed in the current millennium, it features the most modern onboard pre-processing techniques and high-speed local correlation functions, allowing rapid drilldown in the field.

Without the legacy issues inherited from supporting more than a dozen years of feature bloat, Optimizer is laser focused on solving the problems radio engineers face today.

Diversity Ranger

Diversity Ranger can be used to accurately pinpoint network trouble spots and provide extremely detailed diagnostic information. But more importantly it can also tell you if the problem is real or not.

Using Ranger’s multi-channel detection capability, the troubleshooting engineer can easily see if the issue is isolated to one network or technology, or if it is a common issue across all networks, indicating more general radio propagation problems requiring a network planning solution.

Once the issue has been detected and isolated, Ranger can help diagnose the root cause by offering precise data on time and location of the fault with much higher accuracy than a traditional optimization toolset; dedicated processors for each channel mean that there is no latency or degradation in measurement processing due to shared-processor lag.

QualiPoc Handheld

For very rapid local fault detection and instant diagnoses, QualiPoc Handheld provides a wide range of data to the field engineer directly on an advanced smart phone platform.

Supporting multiple test device types and with a new, user-friendly real-time display, QualiPoc Handheld offers a full troubleshooting test suite for voice, ping, HTTP, FTP, MMS, SMS, VMS, SMTP, POP3, video streaming & video telephony applications.

Each Handheld unit can also provide RF scanning directly on the phone, and detailed L3 tracing of GSM, GPRS, EDGE, UMTS, HSDPA and HSUPA networks. An ideal quick reference companion for every radio engineer, Handheld was the first personal optimization and troubleshooting device introduced to the market, and still retains a strong technical edge today.