Bangladesh Regulator To “Rate” Operators For Quality Using SwissQual Benchmarking System 10th November 2009

BRTC, the Bangladesh Telecommunication Regulatory Commission, is to publish monthly ratings for operators from January 2010.    The ratings cover a number of indicators including coverage, dropped calls and customer care.   Following consultation with operators, BRTC plans to publish a draft regulation regarding the rating procedure in mid November.

SwissQual, the independent Swiss network quality measurement company, is providing the equipment to carry out the measurements.   The Diversity Benchmarker system will be used to simultaneously compare six operators at a time for voice and data quality together with a number of other parameters.  

Said John May, SwissQual’s CEO: “The fact that SwissQual is completely independent of any of the network infrastructure vendors gives regulators a great deal of confidence that the measured parameters are not subject to any kind of commercial bias.   They also appreciate the Diversity Benchmarker’s use of an individual processor for each channel together with a very high standard of operational reliability.   These factors all lead to a system which delivers results that people can trust and can therefore be used as part of the regulatory process.”

About SwissQual
SwissQual is an independent Swiss company specialising in the quality of service measurement and monitoring of fixed and mobile telecommunication networks. SwissQual offers a wide range of solutions to suit most needs including laboratory testing, radio network optimisation and benchmarking. It is also well known for its pioneering work in voice and video perceptual quality measures. 

Founded in 2000, SwissQual today serves more than 160 customers in over 70 countries.

Editorial Contact

SwissQual
Robin Burton
Tel:  +44 7843 241371
E-mail:  robin.burton@swissqual.com


 

 
 
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